All home delivery customers who have been assigned a tracking number will be prompted by an email each time the status of their shipment changes. When a customer receives a status indicating "order has arrived at delivery agent" the agent responsible for delivering the new product to the customers home will call within 72 hours excluding weekends to arrange a date and time for final delivery.

If a customer does not receive a phone call once receiving a status change indicating "order has arrived at delivery agent" within 72 hours of receiving the email notice excluding weekends or there are questions after a delivery regarding service please call the nearest delivery agent below or email: homedelivery@aleromoving.com.

Vancouver area - Encompass Logistics - 604.522.3277
Edmonton area - All Stars Moving - 780.451.8900
Calgary area - Alero Moving - 403.243.0448
Saskatchawen - Alero Moving - 306.757.6022
Manitoba - Alero Moving - 204.779.0714
Toronto area - Alero Moving - 905.564.3600
London area - Kineto - 519.652.2148
Sudbury area - Neeleys - 705.522.3322
Ottawa area - Distribution Nordix - 613.733.5225
Quebec - Distribution Nordix - 514.381.1821
Moncton area - All World Moving - 506.387.7730
Saint John area - All World Moving - 506.635.1105
Nova Scotia - Guardian Transfer - 902.435.2824
Newfoundland - Household Moving 709.747.4222

Any other questions or concerns before your delivery must be directed to costco online.